North Kesteven District Council is seeking an experienced professional to join the Housing Services team; This post puts you at the heart of a busy and varied service, responsible for providing key frontline customer services which is critical in the delivery of the Council's landlord function.,

Lead and manage the Income Team

Administer the Housing Income Policy relating to rent, service charges, leasehold management, sundry debt, recharges and other potential income streams

Ensure a robust and effective approach to income collection with timely enforcement action where appropriate

Develop and coordinate delivery of practical advice and assistance to sustain tenancies

Appropriate legal action and presentation to Court

Produce reports for information and decision making, and statistical returns

Degree or equivalent qualification and/or extensive experience in local authority or social housing

Experience of successful income management

Comprehensive knowledge and understanding across income management and application of appropriate legal action

Experience in development and delivery of strategic and operational action plans

To manage a team with the ability to allocate budgets and resources effectively, Ability to balance empathy and support with business outcomes

Ideally a Member of the Chartered Institute of Housing, Certified Practitioner level or working towards Chartered Membership

Accurate numeracy

Strong visual and language skills