Do you have a person-centred approach to customer care? Are you passionate about assisting people with complex needs in difficult circumstances? Have you the resilience needed to work with vulnerable single people and families at risk of homelessness or homeless in the community on a one-to-one basis and think on your feet?,

To offer advice and assistance to clients presenting as homeless or threatened with homelessness.

To support clients moving into their new tenancies.

Provide support to prevent homelessness and move on support to clients accessing new accommodation.

Triage clients presenting as homeless or threatened with homelessness and offer advice and assistance with the onus being on preventing homelessness.

Cover the duty desk on a rota basis.

Liaise with internal and external agencies to access the best support for our clients, sign post to all relevant agencies.

North Yorkshire Council are committed to the health and safety of our employees and of others including the general public. It has a responsibility to ensure employees who hold a position that is deemed to be safety critical as it requires the performance of duties which are directly related to the safe operation or security of a facility, piece of equipment or vehicle, handling of chemicals or work at height or in confined spaces and which, if not performed properly, could result in a serious safety risk or environmental hazard to employees, a facility or the general public , do not attend work whilst under the influence of drugs or alcohol. Individuals offered employment with North Yorkshire Council will be subject to the Workplace Substance Misuse policy. For safety critical roles as detailed above, random alcohol and drug testing may take place during the course of employment.