Urban Outfitters Sales Associate - Southampton, UK

The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters "Peers Training Peers" philosophy.
What You'll Be Doing:
People:

• Deliver a positive, friendly experience by engaging the customer through conversation and service


• Enhance the VIBE by focusing on customers and not on projects during prime time selling hours


• Provide a store experience that reflects the Company's mystery shop standards


• Contribute to the overall VIBE in the store by being positive, respectful and helpful to others


• Uphold Company standards and act as a positive role model to peers


Teamwork & Communication:

• Work productively within the team and take initiative to work with others toward a common, collaborative goal


• Assist in the training and development of peers


• Communicate positively and effectively with peers


• Actively participate in daily and department meetings


Operations:

• Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines)


• Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised


• Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs)


• Exhibit awareness of loss prevention guidelines and comply with all inventory control measures


• Always adhere to company health & safety regulations


Merchandising & Display:

• Uphold store merchandising and cleanliness standards


• Ensure that merchandise is ticketed and the sales floor is well stocked


• Support sales by assisting in merchandising and display projects


• Exhibit a familiarity with current product and trend awareness
  
  Previous experience in a retail environment - not a must.


• An awareness of the Urban Outfitters brand and its appeal to the local market.


• Strong communication skills.
  
  The Perks:

Work Life Balance:

• 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement


Wellbeing:

• Employee Assistance program to support with mental, physical and financial health


• Discount off external gym memberships


• Private Medical Insurance for eligible employees


Employee Discounts:

• Up to 40% employee discount at all URBN Brands


Travel:

• Season ticket loan for eligible employees


• Cycle to work scheme for eligible employees


Continued Development:

• We offer structured support within the business alongside continued learning and development


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Equal Opportunity Statement