Team Leader

An opportunity has arisen within South Central Ambulance Service (SCAS) for a Team Leader within our Patient Transport Service (PTS). This role will be based in Camberley Resource Centre
Our Patient Transport Service is a pivotal role within SCAS, providing a safe and efficient transport of patients to and from healthcare settings and their home.
As a Team Leader you will be responsible for the day-to-day supervision and management of a team of Ambulance Care Assistants (ACAs) that work on the Patient Transport Service. This will involve the management of personnel, monitoring performance management, sickness and annual leave following relevant HR Policies and Procedures. You will be familiar with and adhere to service plans policies, procedures and Key Performance Indicators (KPIs)
In addition, you will need to resolve any localised fleet issues and maintain stations in prepared readiness and for auditing., The post holders will provide leadership and management direction to the operational teams of ACAs. You will work closely with the Senior Operations Manager to ensure that service delivery maintains the standards required as per our contractual arrangements and Service Level Agreements.
The successful candidate will be an ambassador for the Trust, and in particular PTS, assisting in the development of close working relationships with our users.

+ Excellent listening skills
+ Problem solving and decision-making skills
+ Ability to manage and lead a team
+ Ability to prioritise own workload

South Central Ambulance Service NHS Foundation Trust provides a range of emergency, urgent care and non-emergency healthcare services, along with commercial logistics services.
The Trust delivers most of these services to the populations of Berkshire, Buckinghamshire, Hampshire and Oxfordshire as well as non-emergency patient transport services in Sussex.
We serve a population of over 7 million and answer over 500,000 urgent calls a year. We employ 4,551 staff who, together with over 1,100 volunteers, enable us to operate 24 hours a day, seven days a week.
In SCAS, we know that colleagues who are cared for and valued are enabled to provide the right care, first time, every time. That is why we strive to foster a culture that balances fairness, compassion, learning and accountability; a 'just and learning culture'., Please state in your supporting statement how you meet the criteria outlined in the attached person specification.

+ Full training and support when you join and ongoing throughout your employment with us.
+ Holiday entitlement is 27 days rising to 29 days after 5 years and 33 days after 10 years, plus 8 bank holidays (pro rata for part time).
+ Enrolment into the NHS Pension Scheme.
+ Access to continual professional development and opportunities within SCAS and the NHS.
+ Occupational Health support along with an Employee Assistance Programme.
+ NHS Discounts in over 200+ stores including Holidays, Days out, Car insurance, Restaurants and Clothing.
+ Staff networking and support groups., We actively welcome job applications from candidates who have a disability or who are members of the BAME, LGBTQ+ and Armed Forces community (including: Reservists, Veterans, Spouses and Cadets). Here at SCAS we are proud to have a workforce that reflects the diverse community we serve. Applicants who have a disability or are members of the armed forces community who meet the minimum shortlisting criteria for their post of interest will be invited for an interview and/or assessment (where applicable).
As well as standard NHS benefits like generous holiday entitlement and an excellent pension scheme, we offer lots of extras for our staff. You can find out more information here - scasjobs.co.uk/benefits