Spa Receptionist

We are seeking an individual who will provide a courteous and efficient service to all guests and maintain the highest levels of service standards at all times. You will be responsible for greeting guests in a warm friendly manner and be a true ambassador for excellent service, dealing with all requests and queries in an efficient and professional manner, whether face to face or over the telephone. Duties will include retailing products, diary management, general administration, Spa Butler duties including pool testing.

· Experience as a Spa Receptionist in a 4 star hotel

· Excellent written and verbal English

· Well presented

· Strong customer satisfaction background

· Be reliable, self-motivated, enthusiastic and have outstanding customer care skills

· Have a passion for retailing and achieving daily KPI and retail targets

· Exemplary people skills

· Eye for details

· Be local with own transport as this is a live-out role

We are looking for a Spa Receptionist with Passion, Energy and Warmth.,

• Customer Service : 1 year (required)


• Spa, Leisure Club or Reception: 1 year (required)
  
  £11.44 an hour - Permanent, Part-time, Pulled from the full job description


• Company pension


• Discounted or free food


• Employee discount


• Free parking


• On-site parking


• Referral programme, All applicants must be able to work varying shifts including Weekdays, Weekends and Bank Holiday


What we can offer you:

· Secure contract with guaranteed hours.

· ELEMIS Rewards scheme on retail sales for you to choose Elemis products to enjoy at home.

· ELEMIS Training

· Discount on stays in our Sister properties

· Staff Meals

· Pension Scheme

· Uniform provided

· Free Parking

Job Types: Part-time, Permanent

Pay: £11.44 per hour

Expected hours: 40 per week,
• Discounted or free food


• Employee discount


• On-site parking


• Referral programme


Schedule:

• 8 hour shift


• Weekend availability


Supplemental pay types:

• Bonus scheme


• Tips