Shop Assistant

Exciting new opportunity for an enthusiastic and customer focused individual who has a passion for homeware and interiors to join the Teo Cornwall retail team. This is a flexible part-time position, where you will be based at our retail shop in Falmouth high street. As a team member you will be committed to providing professional service to customers and maintaining outstanding product knowledge.
Main Duties:
Customer satisfaction

• This involves providing an outstanding service that will create a positive experience for the customer and generate loyalty


• Ensure customers are greeted and looked after when browsing or purchasing products from the shop.


• Provide any extra information to customers about products and services on offer throughout the store and online as required


• When a product is not available, always offers alternatives, or take pre-order details


• Deal with queries in a professional manner or by passing them onto the manager

Product knowledge

• Have an excellent knowledge about the products and services on offer by Teo Cornwall


• Keep up to date with new product ranges being introduced


• Maximise the potential of products in the retail space to create sales

Drive sales

• This involves a good knowledge of the business that will provide a growth in sales


• Ensure the shop displays are fully stocked and that high standards of cleanliness are maintained within the store at all times


• Be aware of the best and slow sellers to improve general sales


• Give feedback to Retail Manager about what is selling

What We Are Looking For


• We are looking for bags of personality and positive attitude. A can-do attitude approach and enthusiasm, paired with a desire to do things right


• To be successful you'll need to be enthusiastic, energetic and engaging, with the ability to articulate and share your passion for great products and service with our customers


• Have a creative flair and be able to talk about colours, styles and trends in interiors with confidence


• Have a proven experience in a similar role within a retail outlet


• Be able to deliver a high level of customer service


• Demonstrate flexibility and innovation in recognising and reacting to the changing retail environment


• Be a strong team member
  
  Weekly Pay


• Flexible schedule work around you


• 20% off on all products, stays and experiences for yourself, friends & family


• Continuous training to develop yourself personally and professionally


• Team events from fitness sessions to wine tastings

Contract:
Freelance position
£11.50 per hour