Service Administrator

The role will include preparing paperwork for handover packs, providing estimates for online/telephone enquiries from the call centre and providing support for service advisors/call centre. Additionally, assist the team with the preparation of New and Used BMW and MINI vehicles, and to the swift authorisation and completion of all mechanical and SMART repairs as well as support with warranty repair administration.

You will be responsible for:

• To complete customer/internal estimates with accurate flat rates and prices.


• To raise job cards and check vehicles for recalls, technical campaigns and review indicators.


• Ensure all jobs are costed accurately and internal invoices are raised in a timely manner.


• To provide support for service advisors/call centres.


• Provide estimates for online/telephone enquiries.


• Have the ability to multi-task and change to situations and follow processes.


• Any other duties as agreed with the Service Admin Manager from time to time.
  
  The successful candidate will have previous experience in an office environment, and be able to work in a fast-paced workplace. Be able to demonstrate computer literacy and high organisational skills as well as exceptional attention to detail. Experience in a similar role is desirable but not essential as full training will be provided.
  
  Working Hours: 41.25 Hours a week, with 1 in every 4 Saturdays.


Salary: £25,000 OTE £26,200,
• 32 days annual leave pro rata for part-time employees (inclusive of bank holidays)


• Health & Wellbeing benefits


• Life Assurance


• Employee Recognition Program


• Staff Discounts


• Employee Benefits including discounts on retailers, restaurants & cinemas


• Referral Programme


• On Site parking


• Company Social Events


• Pension Scheme


• Cycle to work Scheme


• Long Service awards


• In-house, manufacturer accredited & professional training, Similar searches: BMW Careers, Permanent, Full-time, MINI Careers, Less than £29,999, Other