Senior Communications Officer

Internal and External Communications To act as first port of call for enquiries to the Trust from the media on a wide range of issues relating to the Trust. Deputise for the Head of Communications as Work with the Head of Communications and the team to manage the Trusts media relations service, responding in a timely and accurate manner to journalist, briefing journalists on sensitive and contentious issues and providing support to the Head of Communications and assistance to other staff in responding to media requests. Make daily decisions under pressure on media To maintain the public confidence of stakeholders, by responding in a timely, accurate and effective manner to negative news or events. Advise senior managers and directors on the course of action to take with the media and how to approach media interviews. Maintain the good reputation of the organisation by identifying, researching and writing regular good news stories for the local, regional, trade/professional and national
Provide accurate monthly media monitoring and reporting, and daily communications Enhance the profile of Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust for staff, patients, and the public through clear and measurable communications strategies and campaigns. Commission, write, edit, proof-read, co-ordinate and manage complex publications and channels including press releases and statements, e-communications, external and internal newsletters, stakeholder updates and other corporate materials. To oversee all internal communication channels including but not limited to WWL News, Leaders Forum, Townhall Event (all staff), Chief Executive updates and global emails ensuring consistency of message and quality of communication. To assist the Head of Communications or act as lead on corporate events such as official openings, stakeholder and promotional events including VIP visits. Measure, review and advise on existing internal and external communications channels and
processes and develop recommendations for improvements. Support award submissions by the Trust, individual staff members and Maintain and update the Trusts social media Work closely with the Patient Engagement team and Staff Engagement team to ensure effective management and synchronisation of the internal and external message. Maintain good stakeholder relationships and engagement using a variety of communications methods across the sectors locally, regionally, and Be responsible for leading on internal and external communications Undertake other duties, which are consistent with the post, as directed by the Head of Communications Intranet, Internet and multi-media Responsible for writing content for web pages as To manage the operational delivery of the trust intranet and internet, responsible for ensuring that information is relevant, easy to access and up to date. To ensure that all staff can access the Intranet both in work and from their mobile device via the APP. Facilitate
other departments to manage their intranet and internet content whilst ensuring consistent messaging, quality control and continued interest. Provides basic support to other team members with regard to photography, graphics and multimedia