Repairs Surveyor (Coventry / East Birmingham)

We are expanding our Repairs Surveyor teams and have exciting new opportunities available.

Here at Platform, we are passionate about building a better future in affordable homes services and communities and are growing our External Contracts & Delivery team to further support the quality and effectiveness of responsive maintenance across our properties.

You will be assisting the team to manage the quality and effectiveness of responsive maintenance across a locality while providing technical advice on complex repair issues and escalations. You will also help us ensure that we meet the reasonable, statutory, and regulatory obligations of our customers and will support us in maximising planned investment where possible.

• A sound knowledge of construction methods and provision of maintenance services relating to residential buildings


• Knowledge of the legal and regulatory framework relevant to programmes of works and maintenance, for example CDM Regulations, Site Health and Safety, Building Regulations, etc.


• Experience of successfully managing contractors to deliver repair works


• Experience of positive engagement with customers to resolve difficult issues


• Good IT skills and experience of using iPads or other tablets or handheld devices and bespoke software packages to record inspections and work activities


This is a varied role within a collaborative team, where you will regularly liaise with customers and contractors so ideally you will have effective communication and influencing skills with a strong commitment to customer service.

While this position offers the flexibility of home working, possessing a valid driving license and the capacity to travel to properties across Coventry, and East Birmingham is essential.

Join us and find your purpose at Platform!

Working with us is more than just a job, you will be joining an amazing organisation that values you and your contribution, and where you can truly make a difference and change people's lives.

You will join the largest social housing association in the Midlands. We're much more than just houses; we build homes, strong communities, and make a real and positive difference to the lives of our customers.

We recognise the unique and individual needs of people, so if you are interested in this role but would like to explore a different way of working to the standard Monday to Friday, 9-5 approach, then please highlight this on your application or discuss it with us at the interview stage. After all, we want to attract the best people to work for us and we know that one size does not fit all.

Platform is a great place to work, we offer lots of opportunities for you to get involved, share ideas and shape what we do - from networking groups through to fun community and social events. This is an exciting time to join us, that will provide you with real exposure to the wider dynamics of a truly modern housing association that will play a major part in delivering our 5-year corporate strategy., We put colleagues and customers at the heart of all we do. Valuing difference, we are free to challenge each other and are open and honest in our relationships.

Own It
We say what we'll do and then we do it. We listen, understand and are empowered to make decisions. We look for our own ways to learn and adapt and focus on what we can do.

One Team
We are connected, collaborative and in it together. We want everyone to reach their potential and be the best they can be. We actively support each other to make this happen.

Be Brave
We are curious and courageous. We look for better ways to do things, are comfortable trying them and learn quickly. We are not afraid to stand out from the rest and celebrate our successes.

Salary Up to £44,161 per annum (depending on experience)
Location Home based with travel throughout locality
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST., Some of the great benefits we can offer you:

• Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave


• Family friendly policies and Learning and Development opportunities


• Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts


• Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and complementary therapies and more


• Pension scheme with minimum employee contributions of up to 3% and Platform will contribute up to 12% (inclusive of life assurance and dependent on employee contributions)


• Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers