Referral Administrator

We are currently looking to recruit an enthusiastic and motivated full-time administrator to be part of a dynamic administration team based in
Kingfisher House, Huntingdon.
This particular role is within the Older Peoples Mental Health team and will be supporting the nurses and Psychiatrists. The admin team strive to ensure the provision of a professional and competent service, as well as offering excellent customer care to patients, families and colleagues. We aim to do so by ensuring professional leadership, excellent training and development opportunities for admin staff.
Use of a vehicle is required as you may need to travel to other Admin bases., The post holder will be responsible for providing efficient, effective and timely administrative support for the mental health team. Such support will
include liaison with external referrers, Trust staff and team and Admin colleagues to ensure effective communication and administrative systems
are maintained for the receipt and onward delivery of all referrals for all Divisions.
If you are looking for a new challenge, enjoy variety in your
work and wish to be part of a team striving to make a difference for our community by supporting people with mental health or learning disability
needs then we want to hear from you., + To register referral and process of all forms of correspondence, reports and summaries that are required by the team.
+ Action urgent 5 days referrals for the crisis locality teams.
+ Record information in to SystmOne accurately.
+ Any data that is taken/shared as part of a phone call or transferred electronically must be undertaken with regard to the Trust Information Governance and Information Security policies.
+ Ensure good customer service by providing a professional and effective telephone service, taking accurate messages and providing information and signposting as requested and appropriate.
+ Responding to Advice and Guidance requests from GP's within a timely manner.
+ Action Police Alerts and Ambulance Alerts.

Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high-quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting and empowering them to lead a fulfilling life.
Our clinical teams deliver many NHS services, not only via inpatient and primary care settings, but also within the community. These services include children's, adult and older people's mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, research and development., Here at Cambridgeshire and Peterborough NHS Foundation Trust (CPFT) we are dedicated to providing high quality care with compassion. We deliver many of the NHS services that are provided outside of hospital and in the community such as physical, mental health and specialist services.
We are a health and social care organisation, offering a wide range of services, including:
+ Integrated physical and mental health services for adults and older people;
+ Specialist mental health and learning disability services;
+ Children and young people's mental health services;
+ Children's community services in Peterborough;
+ Social care;
+ Ground-breaking research
We strongly encourage applications from all sections of the community, particularly from under-represented groups including disabled people and members of our ethnic minorities and LGBTQ+ communities. For further information about our positive equality, diversity and Inclusion work, please visit https://www.cpft.nhs.uk/equalityanddiversity.
CPFT is looking to build upon its pool of temporary workers with Temporary Staffing Services (TSS). You will be asked at interview if you would be willing to register with TSS. This is an excellent opportunity for those looking to take on additional hours that are flexible around your personal circumstances.
Please be advised that in line with the WHO Health Workforce Support and Safeguards List, 2020 Cambridgeshire and Peterborough NHS Foundation Trust currently are unable to accept applications from overseas candidates whose country of residence is classed as a 'Red List' country.
If you are successful at interview you will be subject to pre-employment checks, including a DBS (if appropriate), references and Occupational Health. To ensure a smooth process please bring all identity documents to your interview. A list of required identity documents will be attached to your interview invitation.
All communications will be sent to you via TRAC Systems. By applying for this post you are agreeing to CPFT transferring the information contained in this application to TRAC. If you are made an offer, information will also be transferred into the national NHS Electronic Staff Records system.
Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications.