Receptionist

Your key responsibilities will include:

• Booking appointments for customers both over the phone and in person


• Welcoming customers to the clinic and assisting them with any queries.


• Taking payments


• Acting as a Chaperone where required (you will be asked to complete a short qualification for this).


• Following safeguarding, health and safety, infection control, mental health crisis, data protection and fire safety policies.


• Opening and locking up the building as required.


• Referring customers to the local EPAU as required.


• Assisting with the cleaning of the clinic and equipment


• Taking customer feedback and relaying this to the management


• Completing job-specific training


• Upselling merchandise and services to customers
  
  We are looking for somebody with experience in either reception or administrative positions., Experience in either reception work is a must. You should be able to deliver exceptional customer service.


The successful applicant will demonstrate excellent IT; verbal and written communication skills.

Due to the nature of this role, a satisfactory Enhanced DBS (adult workforce) will need to be performed prior to the commencement of employment. You will also need to maintain a satisfactory DBS throughout the duration of your employment.

• Required language: English
  
  Hey Baby 4D Luton is a private 4D ultrasound clinic based in Luton. We are currently seeking an experienced clinical receptionist to join our team on weekends and evenings up to 8PM.