Practice Manager

Exceptional care is at the heart of everything we do at Medivet. That's the care for our patients, our clients and for each other - we really want to make a positive difference through every interaction we have.
In this role you will:

• Deliver exceptional client care, monitor client feedback and follow up on actions to improve the practice.


• Work closely with the Lead Vet and Regional Operations Director to maximise commercial performance with a focus on key performance indicators, including capacity and skills utilisation and managing costs.


• Observe the highest standards of regulatory, practice and operational compliance, conducting audits and sharing best practice within and across practices and the wider Medivet community.


• Manage the planning and execution of the practice rotas to ensure optimum service levels, maximising utilisation of clinical skills.


• Set the team up for success through effective recruitment and induction and ongoing communication and management, delivering colleague engagement and retention.


• Promote the practice externally through local community events and other avenues.
  
  Knowledge and understanding of practice environments, ideally gained in a Veterinary, GP or Dental practice setting.


• An understanding and appreciation of exceptional care and how this improves the client experience.


• Understanding of the importance of regulation and of managing/monitoring effective processes for compliance.


• Experience in driving strong commercial performance through effective financial management, marketing activity and efficient ways of working.


• Experience of resource planning.


• Experienced in using coaching and influencing skills to get the best out of every colleague.


• Proficiency with computer systems, experience of using Microsoft Office


• Good numeracy and analytical skills.


• Experience of managing and leading a team.
  
  Medivet is a leading veterinary care provider, with practices across the UK including a number of 24-hour veterinary centres and referral centres. We also have a growing presence overseas with practices in France, Germany and Spain.


We're proud to support a large, connected and growing community of colleagues who provide exceptional care that's always there. That's more than a strapline for us, we truly believe every interaction we have matters and that we can make a real difference. This is as true for our colleagues as it is for our patients and clients. Being part of Medivet means being part of a forward-thinking and caring environment with the very best equipment and treatment options available, and the very best treatment for you as a valued member of the team.

This is the home of talented people like you who want to stand out in their field and whose compassion for animals goes way beyond their job. Join us and be part of our exciting plans for the future.
Job Reference: FR05280

£35,000 - £40,000 per year
The Opportunity

Would you like to join a well functioning practice with a strong team with multiple specialist backgrounds? well here at Dorchester 24hr will give you the opportunity to work with Certificate holder's in imaging and cardiology and other Vets studying for certificates in surgery, dentistry and ECC. As well as being lucky enough to have an amazing nursing team that keeps everything going to plan!

Not only that, we are the first practice in the area to be installing a CT scanner and are really excited about the development of this in the coming year. The practice demonstrates excellent equipment options on-site including laparoscopy, endoscopy (rigid and flexible), dental x-ray, ultrasound, full lab including iStat, plus hydrotherapy and physiotherapy

We have an exciting new role to welcome a Practice Manager to the team at our 24 hour hospital in Dorchester, Dorset. The role is on a full time basis of 40 hours a week, based at the hospital branch at Dorchester 24h

We are a long-established practice in the heart of the beautiful county town of Dorchester, within a stone's throw of the famous Jurassic coast. We pride ourselves on providing excellent care to our patients.,
• Health cash plan from day one (covering dental, physio and optical services) with 24/7 Private GP Service.


• Life Assurance 3 x salary.


• Access to 24-hour counselling by phone or in person should you feel you need support.


• 33 days' annual leave (including Bank Holidays) rising to 38 with length of service.


• An additional 'Day for You', a paid day's leave for you to use as you wish.


• Interest free Season Ticket Loan.


• Cycle to Work scheme.


• Discounts on Medivet products and services.