Learning & Development Co-ordinator

As Learning & Development Co-ordinator you will be responsible for a team of administrators who support the learning and development function, based at our Northampton site. You will work in collaboration with subject experts to co-ordinate and plan training for internal and external customers in all areas of learning, including statutory and mandatory training. You will work closely with the Head of Operational L&D to ensure the department meets the needs of its customers, and in accordance with relevant regulatory bodies.,

• Co-ordinate and line manage team resources, monitoring workflow across the L&D Administration cycle; scheduling, invitations, collation and circulation of reports, attendance and accreditation as well as event management


• Ensure team resources follow processes and practices to ensure an efficient and high level of customer service is maintained at all times


• Provide responsive, insightful and confidential support to the Head of Operational L&D


• Carry out quality checks of output from the administrative team to ensure the accuracy of training records, service level agreements are met and relevant legislation, regulations and St Andrew's Healthcare policies are adhered to at all times


• Ensure effective collaboration across all areas of the L&D Department to manage administrative priorities for a fair and consistent level of support


• Monitor progress against key milestones and outcomes


• Represent L&D at Charity meetings as required, including taking minutes where required


• Contribute to the planning and co-ordination of project related activity in response to wider business change


• Collaborate with the subject leads to maintain all L&D Sharepoint pages


• Ensure equipment and stock remains at the appropriate levels for stationary, sundries and event materials, considering opportunities for cost effectiveness of materials where possible


• Provide event management support when required


• Manage the registration and process for diagnostic tools such as MBTI & 360 feedback


• Ensure new staff within the team receive a comprehensive local induction and role specific training. Provide opportunities for Continual Professional Development


• Additional activities in accordance with the role
  
  We are looking for a dynamic individual who can provide clear unbiased support. You'll be agile and responsive demonstrating a passion for continuous improvement. You'll thrive on innovation and pride yourself on driving team engagement and achievement of shared goals and objectives.


You will work closely with colleagues in the department as well as stakeholders and leaders across the charity so the ability to communicate effectively is paramount. You'll be fluent in the use of Microsoft applications and experienced in learning management systems, ideally SAP and success factors.

You will have experience in managing a team and a minimum of a level 3 management qualification would be an advantage.

We are St Andrew's a mental health Charity which inspires Hope. We working together with a number of organisations to transform the lives of people with complex mental health needs. We provide specialist mental healthcare and deliver a range of inpatient and community mental healthcare services, education and research that helps to improve lives.