General Assistant

To undertake cleaning or laundry work in accordance with the relevant service specification. To provide excellent customer service to tenants, providing timely feedback on completions and progress and/or problems encountered to the Scheme Manager., Generally, scheme requirements can vary, and it is expected that General Assistants / Housekeepers are able to carry out all of the following responsibilities:

Carry out daily and deep cleaning of communal areas as directed by the Scheme Management Officer and as detailed in the Scheme Cleaning Specification / Task list
Maintain all work locations, including store rooms in a clean and safe order.
Carry out visual building checks and report to the Scheme Management Officer any damage or repairs noted/identified during the course of your work.
Observe and adhere to Health and Safety requirements at all times (including COSHH regulations).
Attend staff meetings, training, supervisions and appraisals as required.
Order, monitor and log cleaning materials.
According to the requirements of the scheme, collect, receive and organise washing cycles for residents' and other scheme laundry in accordance with washing instructions and as directed by the Scheme Management Officer.
According to the requirements of the scheme, iron laundry and return to residents within required timescales and as directed by the Scheme Management Officer.
Clean all machines and maintain the laundry in a clean and tidy state.
Assist the Scheme Management in general office administration/scheme tasks as required.
Provide general assistance to residents on an ad-hoc / emergency basis as directed by the Scheme Management Officer.
Assist at social events as required., We are a residential property group with a social purpose. Our vision is to improve people's lives through high quality homes and services. Whilst we take a commercial approach to housebuilding, we reinvest all of our profits into building more new homes and supporting the communities where we work. We provide affordable, private and social rented homes, student, NHS and temporary accommodation, as well as supported housing and homes for older people. We also offer high-quality sustainable homes for sale and shared ownership, available through our FABRICA by A2Dominion brand. Whilst we take a commercial approach to housebuilding, all of the surpluses the Group generates are reinvested into supporting our social purpose, helping to deliver more homes and services for customers.

You won't necessarily have experience in this sector, as we recognise that transferable skills and experience are just as valuable. We are specifically looking for candidates with the right skills and attitudes, who will demonstrate and promote our values of caring by nature, working better together and thinking for tomorrow.

Experience of working in a customer-facing role
Experience of providing support to diverse client groups
Ability to communicate effectively at different levels
Driving License and use of own transport

As an employee of A2Dominion, we want you to feel fairly rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life. All permanent members of staff receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family. You are also provided with discounted childcare vouchers and cycling equipment throughout the year, and you pay for them by monthly salary deductions. On top of all of this you will also receive 25 days annual leave.