DTC Accounts Assistant

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. At New Balance, We Got Now.

JOB MISSION:

Due to company progression, a new position has become available for a Digital Accounts Assistant to join New Balance to support in ensuring accurate and timely reconciliation and to support in identify any potential process gaps, control issues and fraud.

MAJOR ACCOUNTABILITIES:

Marketplace Ecommerce Accounting

• Responsible for the Reconciliation of all Transactions within the ERP & Payment platforms for multiple Marketplaces across the UK & EU


• Marketplace Commission Reconciliations


• OMNI Reconciliations - including Buy Online Return/Pick up In Store


• Marketplace discount invoice Reconciliation


• Deal with Digital Ecommerce & Marketplace queries/disputes, liaising with internal departments to reach a timely & efficient solution.


• Responding to 3rd party & internal Digital Customer Service Teams regarding payment/refund queries


• Support on Audit


• Investigate OMNI & Marketplace variances and discrepancies.


Month End Reporting

• Timely provision of data to assist with Monthly Marketplace and OMNI accruals.


• Calculation & Posting of Monthly Accruals relating to Commission, Fees & Goodwill relating to Marketplace Partners


• Update and provide commentary on Monthly Marketplace & Ecommerce Tracker


Digital Project Support

• Support Digital Accounting Manager and wider Digital Team on any new and ongoing projects.


• Attending regular project calls


• Support testing of Digital project implementations


REQUIREMENTS FOR SUCCESS:

• Experience working within a busy/fast paced Finance team.


• Excellent verbal & written communication skills


• Data Driven Analyst


• Advanced Excel skills (Pivots/Vlookups)


• Solution minded, with a Growth mindset and able to adapt well to change.


• Ability to develop and build good customer relations both internally & externally.


• Able to organise & prioritise own workload and work to tight deadlines.


• Full or part AAT Qualified (Desirable)


BENEFITS:

• Discretionary Bonus Opportunity


• Private Medical Insurance


• Dental Scheme


• Pension Scheme


• Flexible Working Hours (07:00 - 10:00 start, 15:00 -18:00 finish)


• Hybrid working (3 days on-site)


• 25 days Annual Leave per year, increasing with service


• Life Insurance


• Wellbeing and Mental Health Benefit (24/7 Employment Assistance Program & Support)


• On Site Gym


• Employee Discount


Equal Opportunity Employer:

New Balance is committed to equality of opportunity for all current and prospective associates regardless of age, disability, race, religion or belief, gender, sexual orientation, pregnancy and maternity, marriage and civil partnership and gender reassignment. We are an equal opportunity employer and support a culture of diversity and inclusion.

If you have not already done so, please let us know if you require any support so we can make the right adjustments and considerations should they be required.


• Experience working within a busy/fast paced Finance team.


• Excellent verbal & written communication skills


• Data Driven Analyst


• Advanced Excel skills (Pivots/Vlookups)


• Solution minded, with a Growth mindset and able to adapt well to change.


• Ability to develop and build good customer relations both internally & externally.


• Able to organise & prioritise own workload and work to tight deadlines.


• Full or part AAT Qualified (Desirable)
  
  Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. At New Balance, We Got Now.
  
  Discretionary Bonus Opportunity


• Private Medical Insurance


• Dental Scheme


• Pension Scheme


• Flexible Working Hours (07:00 - 10:00 start, 15:00 -18:00 finish)


• Hybrid working (3 days on-site)


• 25 days Annual Leave per year, increasing with service


• Life Insurance


• Wellbeing and Mental Health Benefit (24/7 Employment Assistance Program & Support)


• On Site Gym


• Employee Discount


Equal Opportunity Employer:

New Balance is committed to equality of opportunity for all current and prospective associates regardless of age, disability, race, religion or belief, gender, sexual orientation, pregnancy and maternity, marriage and civil partnership and gender reassignment. We are an equal opportunity employer and support a culture of diversity and inclusion.

If you have not already done so, please let us know if you require any support so we can make the right adjustments and considerations should they be required.