Customer Service Advisor Apprentice United Carpets & Beds

This is a fantastic opportunity to join an established local family business as a Customer Service Advisor Apprentice. Team work is a essential, as you will be working with colleagues to assist customers, liaise with suppliers and handle a range of orders.
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• Assisting customers with their flooring selection.


• Working alongside other team members in handling orders, assisting in the warehouse.


• Answering calls from customers and suppliers.


• Ordering and receiving stock.


The training you will be getting

Level 2 Customer Service apprenticeship standard, including Functional Skills if required.

This is a work based programme which means that all of your learning will take place on the site of your employment and within your contracted working hours. We host supporting workshops regularly throughout the apprenticeship which you can attend in person at our Derby Road campus.

You will work with expert assessors to develop new knowledge, skills and behaviours within the profession.
You will experience a blended learning model.
You will gather learning evidence, journals and off-the-job records using your e-portfolio.

At the end of the planned learning period, it will be agreed that you are ready to enter 'Gateway' and for your End Point Assessment to be arranged.

GCSE or equivalent English (Grade A
• /C - 9/4) Desired

GCSE or equivalent Maths (Grade A
• /C - 9/4) Desired
  
  United Carpets and Beds is the UK's largest franchised flooring and bed retailer. Family owned and run, United Carpets and Beds retains all of the values that have created a long held reputation for offering quality flooring and Beds whatever the consumers budget may be.
  
  £13,520.00, You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:


• training


• qualifications, like an NVQ in a relevant field


• industry or sector experience