Customer Assistant
Dental Limited
Customer Assistant
£23000
Dental Limited, Huntingdon, Cambridgeshire
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 2 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 7d33f63949a04f1f9b90131db27c0942
Full Job Description
Communicate with customers in person and over the phone to address complaints, answer questions, process orders and collect money on overdue accounts.
Main Responsibilities
· Answering customer enquiries or passing them on to the appropriate department.
· Giving information and helping to solve customer problems.
· Selling products and taking orders.
· Replying to email enquiries.
· Liaise with sales team and other departments.
· Arranging services for customers, for example, booking onto courses and events.
· Processing complaints and, if appropriate, issuing refunds.
· Taking information from customers and entering it on a database.
· Taking payments over the phone.
· Making sure that the customer's experience is a positive one.
Join our team as a Customer Assistant and be part of a dynamic work environment where your customer service skills will shine.
- Certificate of Higher Education (required)
- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)
- Driving Licence (preferred)
Experience:
Licence/Certification: