Compliance Training Specialist

Our human-centric focus is what makes us different from all other car companies, and it's at the heart of everything we create. If you want to join us in our mission to build and grow our teams with talented people who want to make a true difference.

What you'll do

This role will deliver end to end engaging training to our brand ambassadors that not only meets the regulatory and internal governing requirements, but that also inspires individuals in their role as they can connect how their actions align with our corporate values and duty.

This role will design and own the learning pathways of the regulated consumer facing roles within our market, as well as support activities in the wider learning and development efforts.

The goal is that our people will know what is expected of them and equipped with the necessary training to deliver.

Your key deliverables will include:

• Responsible for training the regulated competencies required throughout the consumer journey, some examples include, Financial Product Training, Special Automotive Finance, Consumer Duty and Communication skills


• Develop and deliver training using a variety of current tools and channels, across the employee lifecycle


• Liaise with other VCUK departments to fully support any new initiatives such systems, processes or procedures


• Ensure training content reflects current VCUK policies, procedures and duties


• Ensure the VCUK training offer is relevant and appropriate to the business and target audience both on and offline


• Ensure regulated competency remains to the correct standard, through monitoring, delivering and reporting


• Continually evaluates the effectiveness of the deliverables and recommend improvements


• Achieve engagement and behavioural changes, targeting together with evidence of ROI measures.


• Monthly competency status reports


• Develops and maintains good relationships


• Pragmatic Balance of stakeholder needs


• Continuously monitor and review the training strategy towards ensuring competence required to fulfil regulated requirements


• Assist in other training delivery


• Make recommendation for change and transformation.


• Continuous review of processing efficiency and control effectiveness, ensuring maximum efficiencies are delivered within an effective minimum control framework.


• Continually evaluates the effectiveness of the deliverables and seeks to improve.
  
  Previous experience working in an FCA regulated company


• Passionate about advancing learning experiences that facilitate the acquisition of knowledge


• Strong interpersonal skills to appropriately engage with all levels of business and ranges of functions


• Ability to balance and manage various stakeholder needs, where in some cases may be conflicting


• Structured yet agile approach to workload and planning


• Ability to use data to provide insight and create meaningful action


• Previous experience of delivering against competency frameworks and conducting TNA


• Training, PX or other relevant qualification for experience


We'd also love it if you have this experience or skills:

• Prior experience in creating Management Information packs


• ROI creation and calculation


• SCORM creation
  
  Volvo Cars' continued success is the result of a collaborative, diverse, and inclusive working environment. Today, we are one of the most well-known and respected car brands, with over 40,000 employees across the globe. At Volvo Cars, your career is designed around your talents and aspirations so you can reach your full potential.


For the right person, an inspiring, and creative workplace awaits. Did you know that every Volvo Cars employee worldwide has the right to our Family Bond, our new all-gender, paid parental leave policy? You'll also enjoy a culture and benefits package that's made us one of the world's most awarded and progressive employers.

Most of all, you share our values and can see everyone's potential. Your warm personality and eagerness to collaborate will be welcomed by all of us!

Benefits & Life at Volvo Car UK:

• Salary of £55,000 per annum


• Competitive salaries that are reviewed and benchmarked annually


• Discretionary, performance related bonus scheme that rewards you whilst you help us to achieve our goals


• Hybrid working in our agile, state of the art offices or from home when convenient for you and your family


• Everyday flexible working Monday-Friday, 7am-7pm depending on business needs


• 28 days holiday + bank holidays (4 fixed & 4 unfixed) + the opportunity to buy up to 5 additional days


• 15 days' work from anywhere in the world policy


• 24 weeks enhanced and flexible parental leave for all employees regardless of gender up to a child's 3rd birthday


• Matched pension contribution up to 5%


• Wellbeing benefits such as Health Cash Plan and Life Assurance, Private Medical Insurance with Vitality


• 2 paid volunteering / charity days per year


• Access to our preferential employee lease car scheme for you and your family


• Subsidised onsite restaurant plus free refreshments and snacks


• Onsite electrical charging for your Plug-In Hybrid Electric or Battery Electric vehicle.


• A set salary sacrifice spend limit, refreshed every tax year for you to choose from multiple services and products to suit your lifestyle whilst saving on tax and NI within our extensive flexible benefits platform


• Discounted shopping site with 100s of brands and online retailers


Diversify our future: Volvo Cars is an equal opportunities employer. We are a company for people who care about other people and for the world we live in. We celebrate diversity and inclusion in the workplace and are committed to equality of opportunity for all employees and employment practices, including hiring, recruiting, and promotion. It's what you do that counts and we are always looking to expand perspectives and voices to shape our future. With us, you can truly be yourself, embrace new opportunities, thrive and a make a difference.