3i's Resource & Planning Assistant Manager

The Resource & Planning Assistant Manager will oversee the allocation of resources ensuring a high quality, compliant and cost-effective service is provided to customers. This is an exciting opportunity that supports the effective use of tools, intelligence, data and colleagues to identify and act against criminality.

You'll work in a highly collaborative way, that supports both BAU and continuous improvement needs of the 3is team., prioritising resources to achieve team goals.Ensure all work is processed to meet internal and external requirements.Ensure that all adverse trends in problem occurrence and / or workflow are fully investigated, and action taken to minimise the risk of re-occurrence. Including contacting suppliers to understand changes in volumes.Understand and manage any associated operational risks and mitigate.Develop and maintain appropriate controls and procedures to ensure compliance with Group standards and best practices.Oversight Daily reports (Dash, daily update) and streamlining our resource & planning approach.Work independently to produce accurate plans and reports.Be proficient working with Advanced Excel and Powerpoint.Perform standard and non-routine administrative data processing tasks.Engage with the wider team to deal with Resource & Planning related queries.Be an integral part of the team, working with colleagues & stakeholders to understand their requirements and improving

the potential of this shared service.Communicate the story of where 3i's are from a volumes and resource perspective.Support new ways of working and embrace technology to better analyse, interpret and utilise our resources.You will also:Have excellent attention to detail ensuring accuracy.Demonstrate strong communication skills with the desire to engage and influence colleagues.Have excellent numerical & analytical skills.Manage relationships with internal customers and act as their business partner, while taking guidance from senior colleagues.Manage your own workload to ensure timelines are delivered upon and prioritise the work of others in the team appropriately.What you'll get:Whatever your aspiration, you can expect personal development and a career that's enriching and full of opportunity. In Economic Crime Prevention, we promote an inclusive and supportive culture - it's one of the many things our colleagues love about working with us.We work flexibly with a

hybrid working pattern. Our teams and colleagues balance their needs by dividing their time between home and office, with an average of 2 days a week in the office.We are an equal opportunity employer and deeply value diversity within our organisation.Our continued commitment to helping Britain recover means that as a colleague you can make a difference to customers, businesses and communities.Together we all play a part in shaping the bank of the future, whilst the scale and reach of our Group means you'll continue to have opportunities to learn, grow and develop.At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.We keep
your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.